Metric · draft
A measurable indicator (students often call it a KPI) used as evidence for a design decision.
| Category | Logistics operations |
| Unit | hours/minutes |
| How it is calculated | Time from order or dispatch to delivery at the customer; or end-to-end cycle time in the supply chain. |
| Origin | adapted |
| Status | draft |
Also known as: End-to-end cycle time reduction · Cycle time
What it measures
Service level — often the commercial driver of logistics location decisions.
Calculation
Time from order or dispatch to delivery at the customer; or end-to-end cycle time in the supply chain.
Connections
- Used in case studies: Johannes Berger, Khrystyna Verbitska
- Informs decisions on: Last-mile delivery emissions and traffic, Automation and operational efficiency of logistics
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